~ Vision ~
" To become the most preferred Micro Finance Institution among the Low Income Households in Sri Lanka."
~ Mission ~
"To enhance the livelihood of 90,000 Low Income Households who do not have access to formal Financial services through the provision of Financial and Non-Financial solutions by 2015"
~ Goals & Objectives ~
(SMART)
- GOALS
- - Customer Satisfaction and Develop Innovative Loan Products/Service
- - Building Employee development (Capacity)
- - Increase the Financial Viability
- - Increase the operational capacity
- - Enhance linkages/relationships between partner/donor organizations
- STRATEGIC OBJECTIVES
- - Expand the outreach by 25% Annually
- - Attain annual growth rate of 35% of Loan Portfolio
- - Improve the quality of loan portfolio (30 days PAR) and maintain below 5%
- - Increase the Repayment rate to 95%
- - Attain the ROA (Return On Assets) to 2% by 31st March 2010
- - Increase the OSS (Operational Self Sufficiency) above 100%
- - Increase the FSS (Financial Self Sufficiency ) above 100%